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How do I reserve my package tour?
You book your package tour via our website, by e-mail or by telephone. You
will receive a preliminary price quote by e-mail, normally within 24 hours. Please note that prices are still subject to availability at this stage. If you accept the price quote, a firm booking will be made in your
name. Should the prices have changed, you may withdraw your booking.
How do I pay for my package tour?
When the firm booking has been made, you will receive an invoice by e-mail.
Within 7 days, you pay a non-refundable registration fee of 10 % of the total price together with all non-refundable items of your package tour (for example most train and bus tickets). The final payment of the
remaining 90 % is due 30 days before the start of the package tour at the latest. You pay in Swedish kronor (SEK), (DKK)or (EUR) by credit card (VISA or MasterCard). You may also pay via bank transfers.
Can I cancel my package tour?
You may cancel your trip. Cancellation must be done in writing. Deadlines
and cancellation fees in Swedish kronor (SEK) are always stated separately on your invoice.
How do I receive my travel documents ?
Upon reception of the registration fee, Marhbé Travel AB will send you a
receipt serving as proof that you have booked a package tour with Marhbé Travel AB. Upon reception of the remaining 90 % you will receive all travel documents by e-mail or regular mail.
Travel insurance
You need a travel insurance when visiting Scandinavia, Finland and the
Schengen area. Marhbé Travel AB cooperates with the insurance company Gouda Reseförsäkring. Marhbé Travel AB can never be held responsible for loss, damage or theft of luggage or personal belongings, or for personal
injury, accident, illness, hospitalisation or death during your package tour.
Our prices
Our prices are in Swedish kronor (SEK) and always include VAT and local
taxes. Your package tour with Marhbé Travel AB is a land-only package and does not include international air tranport.
Passport and visa
You must be in possession of a passport with a validity of at least six
months beyond the conclusion of your visit to Scandinavia, Finland and the Schengen area. If needed, you must also be in possession of a valid visa for the countries included in your tour.
Flexibility
All package tours of Marhbé Travel AB are individually tailor-made
packages. You can suggest changes at any time, subject to availability, possible price differences and cancellation fees.
Tour-planning meeting and telephone assistance
Marhbé Travel AB offers a personal tour-planning meeting in Stockholm at no
extra charge. Marhbé Travel AB offers a telephone assistance during your entire stay every day from 9 AM to 7 PM.
Your responsibility
You shall subscribe to all necessary insurances for your own person and
personal effects covering the period of your entire stay in Scandinavia, Finland and the Schengen area. You are responsible for having a valid visa and other travel documents needed for entering the countries
included in your package tour.
Responsibility of Marhbé Travel AB
Marhbé Travel AB shall offer the best possible conditions for a high
quality stay in Scandinavia and Finland. In case of an incident during your package tour in Scandinavia and Finland, Marhbé Travel AB will advice you on your contacts with national authorities and liaise with your
embassy. Marhbé Travel AB shall never be held responsible, neither financially nor legally, in case of an incident during your stay. Any financial compensation can never exceed the total amount of the package tour.
At all times, Marhbé Travel AB shall hold all the necessary permits for organising package tours in Scandinavia and Finland, including the lodging of a bank guarantee under the Swedish Travel Guarantees Act.
Delays and force majeure
Marhbé Travel AB is not responsible for any alterations of your package
tour due to delays, cancellations and force majeure incidents which lead to a late arrival to Scandinavia and Finland. In case of a late arrival to Scandinavia and Finland, Marhbé Travel AB will adapt your package
tour in line with your wishes, subject to availability, possible price differences and cancellation fees.
Jurisdiction
Marhbé Travel AB operates under Swedish law, which shall apply in case of any dispute. Jurisdiction: City of Göteborg, Sweden.
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